The DMC (Digital Market Consultant) position is for all things Sales related before your sale and primarily communication with your client.
The MSM position (Market Support Manager) is for communication related after the sale, and is who you follow up with to find out where you campaign is at.
Project Manager’s position is there for you for all transactional related emails BUT should be CC’ed on all things related to after a sale to keep our production aware of all expectations and communication.